Terms & conditions

“Thank you –  photo booth was brill”  – Simone, February 2014

Bookings

Your booking is not confirmed until you receive a booking confirmation letter or email from us.

By placing an order with us either verbally or via e-mail regardless of whether a booking form has been returned or deposit paid, it is deemed that the customer has read, understood, fully agreed to and is bound by these terms and conditions.

In the event that the booth is not ready to start at the agreed time due to our fault, we will still operate for the agreed hire period by extending the finishing time of the hire (venue permitting).  In the event that the hire does not start at the agreed time if the set up has been delayed due to any unforeseen circumstances that are no fault of jaxproductions.co.uk (the company), then the hire will still end at the agreed time on the booking form.  In the event that the booth is set up in time but the hire does not start at the agreed time due to overrunning of previous activities by you or the venue, the hire will still end at the agreed time on the booking form.

The company cannot be held responsible for any circumstances that may prevent us from attending your event.  These may include, but are not limited to, severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure.  In the event that we cannot attend or fulfil your hire due to events beyond our control we will contact you or the venue as soon as possible.  In these instances liability is limited to refunding all monies paid.

Prices, deposit & balance payments

All hires are subject to a non-refundable deposit of £100.00 to secure a booking with the balance paid in full 21 days prior to the event.

If the hirer uses the equipment for a time period in excess of the service period agreed, the coverage in rental time will be billed to the hirer and must be paid before additional hours are provided.  Payment is made by credit transfer and other payment methods may incur a charge.

Cancellations

  • Any cancelled order is subject to the following cancellation charges:
  • Within 8 weeks prior to event 20% of order value
  • Within 6 weeks prior to event 50% of order value
  • Within 4 weeks prior to event 75% of order value
  • Within 2 weeks prior to event 100% of order value

Equipment

The company reserves the right to substitute hired equipment with equipment of a similar type and value without notice in the event of previous damage or loss of booked equipment. All goods remain the property of the company at all times and the company reserves the right to amend or alter any product specifications without prior notice.

Site location, facilities and conduct

Hired equipment will be set up in one location as agreed on arrival and will not be moved once set up.  Please ensure there is sufficient space to set up the photo booth.  The booth must be sited in a weatherproof area and on a dry, level surface.

Hirers are responsible for providing a 240v, 13 amp single socket mains power supply to within three metres of the booth.

Uploads to social media (if requested) are dependent on wifi being made available at the venue.

Hirers are responsible for the management of guestbooks for prints whether purchased  from jaxproductions.co.uk or otherwise.

Hirers are responsible for ensuring they have obtained permission from the relevant responsible person at the venue for the booth to be used.

Hirers must inform the company of any circumstances that would make setting the booth up more demanding, including going up stairs, long distances from unloading area to venue etc.   A set period of an hour and a half is allocated for setting up the booth at venues that is included in the hire price but if there are complications that are not made known to the company beforehand then unfortunately this will come out of the run time.

Hirers are responsible for ensuring suitable security and crowd control measures are in place prior to the start of the event.  Children must be supervised by a responsible adult and not left unattended in the booth at any time.

The company reserves the right to cease operation and remove hired equipment from site if at any time representatives of the company feel that guest or client conduct endangers the safety of guests, clients, themselves or the hired equipment.  In such cases no refund will be given.

The company reserves the right to refuse guests admission into the booth if our attendant feels they are too unruly.

Liability & insurance

Hirers agree to cover the company for any damage or theft of the company’s equipment whilst on hire.

The company accept no liability for any damage or loss of personal property and or any injury arising from the use of the hired equipment.

All other terms and conditions

The company may use any of the photographs from events for suitable means.  This includes, but is not limited to, advertising and promotional material either in print or on the internet.  Attending an event means the hirer’s permission has been granted to do so by the hirer and the guests unless specifically requested otherwise by the hirer prior to the event.

By hiring a photo booth from jaxproductions.co.uk means you agree to all of our terms and conditions.

Please contact us if you are unclear on any of our terms and conditions before you book a booth for your event.  We are only too happy to answer any questions you may have.